Frequently Asked Questions
Everything you need to know about our affordable luxury jewelry.
What materials are used in ZNZ Jewelry Affordagold pieces?
Our pieces are crafted using high-quality materials including 18k gold plating over premium stainless steel or sterling silver, ensuring a luxurious look that is both durable and affordable.
Will the jewelry tarnish or change color?
Our Affordagold collection is designed to be water-resistant and tarnish-resistant. However, to maintain its brilliant shine for years, we recommend avoiding direct contact with harsh chemicals, perfumes, and lotions.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that for hygiene reasons, earrings are non-returnable unless they arrive damaged.
Is ZNZ Jewelry safe for sensitive skin?
Yes, our jewelry is hypoallergenic and lead-free. We prioritize skin-friendly metals to ensure that even those with sensitive skin can wear our pieces comfortably all day long.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.